esimuni.
MY eSIM

Install your eSIM first
Connect when you arrive

All you need is your order email, a stable Wi-Fi connection and an eSIM-capable phone. Do not delete the eSIM once it has been installed.

01

From your order to your eSIM

  1. 01
    Open the payment confirmation email

    You can open the order page on the web right after payment, or use the Manage eSIM button in the confirmation email.

  2. 02
    Confirm issuance

    On the order page, click Confirm issuance. esimuni only starts preparing the eSIM after this click, never automatically.

  3. 03
    You can leave the page

    Preparation usually takes about a minute, sometimes longer. You can leave the page and wait for the QR email instead.

  4. 04
    Open the eSIM-ready email

    It leads to your eSIM page: scan or download the QR, or enter the SM-DP+ address and activation code to install manually.

Note: The QR is for installing the eSIM, not for payment. Do not share the QR, SM-DP+ address, activation code or order link with anyone.

02

Set yourself up for a smooth installation

  • Stable Wi-FiYour phone needs internet to download the eSIM profile.
  • eSIM-capable deviceThe device must support eSIM and must not be carrier-locked.
  • QR code on another screenIf you only have one phone, use the manual installation details instead.

When should I install?Install close to your departure date. When the plan starts being counted depends on the product — check the details in your order.

CAN'T SCAN THE QR CODE?

Install manually

Open your order to see the exact details issued for your eSIM.

iPhoneSM-DP+ address and activation code

Choose Enter Details Manually and enter the two values into the matching fields.

AndroidActivation code or LPA string

Enter the full value from your order exactly if the device supports manual installation.

If providedAPN

Only enter the APN if your order states it. Do not guess or copy it from another plan.

NO CONNECTION YET?

Check these before contacting support

  • The newly installed eSIM is turned on and selected for Mobile Data.
  • Data Roaming is turned on for the newly installed eSIM.
  • Turn Airplane Mode on for 30 seconds, then off; wait another 1–3 minutes.
  • If there is still no signal, restart your phone once.

Do not delete the eSIM. When contacting support, include your order number, phone model and screenshots of the error; never post the QR code or activation code publicly.

OPEN YOUR ORDER →CONTACT SUPPORT